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Skatt Animal Waste Solutions

Refund Policy

At Skatt Animal Waste Solutions LLC, we strive to provide the highest quality services to our customers. We understand that situations may arise where a refund is necessary. This Refund Policy outlines the conditions under which refunds may be granted and the process for requesting a refund.

1. Eligibility for Refunds

Refunds may be considered under the following circumstances:

  • Service Not Provided: If we are unable to provide the scheduled service due to our error, you are eligible for a full refund of the service fee.

  • Cancellation by Customer: If you cancel a service request at least 48 hours before the scheduled service time, you may be eligible for a full refund. Cancellations made within 48 hours of the scheduled service are subject to a [percentage]% cancellation fee.

  • Unsatisfactory Service: If you are not satisfied with the quality of our service, you must notify us within 24 hours of service completion. We will review your complaint and, if justified, may offer a re-service at no additional cost or a partial refund.

2. Non-Refundable Situations

Refunds will not be provided in the following situations:

  • Late Cancellations: Cancellations made less than 24 hours before the scheduled service time will not be eligible for a refund.

  • Customer Unavailability: If our team arrives at the scheduled time and location, and the customer is not present or accessible, no refund will be issued.

  • Service Completion: Once a service has been successfully completed and accepted by the customer, no refund will be issued unless there is a proven quality issue as described above.

3. Refund Process

To request a refund, please follow these steps:

  1. Contact Us: Email us at [Skatt208@Gmail.com] or call us at [208-805-2649] within the applicable time frame to request a refund.

  2. Provide Details: Include your name, contact information, service date, and a detailed description of the issue or reason for the refund request.

  3. Review Process: Our team will review your request and respond within 5 business days. We may ask for additional information or schedule a follow-up call to discuss the issue.

  4. Approval and Processing: If your refund request is approved, we will process the refund to the original payment method within 7-10 business days. You will receive an email confirmation once the refund has been processed.

4. Exceptions

Certain services or promotions may be subject to different refund terms, which will be communicated at the time of purchase or booking.

5. Modifications to this Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be effective immediately upon posting the updated policy on our website. We encourage you to review this policy periodically for any updates.

6. Contact Information

If you have any questions or concerns about this Refund Policy, please contact us at:

Skatt Animal Waste Solutions LLC
Skatt208@gmail.com
208-805-2649

By using our services, you agree to the terms of this Refund Policy. Thank you for choosing Skatt Animal Waste Solutions LLC. We value your business and are committed to providing you with the best possible service.

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